Specialist business, practice management and administrative support for therapists across the UK.
Running a therapy business takes more than clinical expertise.
Alongside your clients, you may be managing enquiries, appointments, invoices, payments, systems, websites, policies, marketing and everything else that keeps your practice running.
Business Support Team provides specialist support for counsellors, psychotherapists, psychologists, coaches and therapy organisations — helping you create a practice that is organised, professional and easier to manage.
You focus on your clients. We support the business behind them.
Specialist support for the therapy sector
This isn't generic VA support.
Business Support Team was created specifically to support people working in therapy, counselling, psychology and related fields.
Led by Ashleigh Greechan, a qualified therapist with experience of private practice, practice management and supporting therapy organisations, we understand the unique demands of running a therapy business.
We understand that your clients come first. We also understand that the business still needs to run.
From managing enquiries and diaries to invoices, systems, websites, software and processes, we're here to take care of the things that can otherwise end up taking over your evenings.
How can we support you?
Private Practice Set-Up
Starting a private therapy practice can feel overwhelming. There are systems to choose, processes to establish, policies to create and a whole business to build around your clinical work.
We can help you put the right foundations in place from the beginning.
Practice Management
Your practice is busy. Your administration is busy too.
We can provide ongoing support with enquiries, appointments, client administration, invoices, payments, systems and the everyday tasks that keep your practice moving.
Business & VA Support
Sometimes you don't need a full-time employee. You simply need someone experienced and reliable who understands your industry and can take things off your plate.
We provide flexible business and administrative support around the needs of your practice.
Therapy Organisation Support
Running a team or growing therapy organisation brings another level of administration.
We can support multi-practitioner practices, counselling organisations, psychology services, clinics and other therapy businesses with the operational side of running a growing organisation.
More than getting the admin done
Good business support isn't just about completing a to-do list.
Sometimes the most useful thing we can do is step back and look at how your practice actually works.
-
Where are enquiries getting lost?
-
Could your client journey be simpler?
-
Are you spending too much time chasing payments?
-
Are your systems working for you?
-
Could a process be automated or streamlined?
We don't just take tasks off your hands. Where appropriate, we look at the bigger picture and help you find ways to make your practice more organised and efficient.
Who we support
We work with:
-
Counsellors
-
Psychotherapists
-
CBT therapists
-
Psychologists
-
Neurodevelopmental assessment clinics
-
Counselling and Psychotherapy professional bodies
-
Couples therapists
-
ADHD coaches
-
Coaches
-
Private therapy practices
-
Multi-therapist practices
-
Counselling organisations
-
Psychology and assessment services
-
Mental health clinics
-
Growing therapy organisations
If your business involves supporting people's mental health or wellbeing, there's a good chance we understand the world you're working in.
Based in Scotland. Supporting the UK.
Business Support Team is based in Scotland and provides remote business and practice support to therapists and therapy organisations across the UK.
Because so much of modern practice administration can be managed remotely, you don't need to be local to work with us.
Whether you're a solo therapist looking for a few hours of support each month or a growing organisation that needs more substantial administrative support, we can work around what your business actually needs.
You focus on the people. We'll help with the business.
Running your own practice gives you freedom and flexibility, but it can also mean becoming the administrator, receptionist, bookkeeper, marketer and IT department all at once.
You don't have to do everything yourself.
Let's talk about what you need help with.
Business Support for Therapists & Therapy Organisations across the UK
WHAT PEOPLE SAY
Clinical Psychologist
I was feeling overwhelmed by the constant flow of admin tasks, replying to emails, raising invoices, chasing payments. This was pulling me away from clinical work. Hiring Ashleigh was the best decision I made for my practice.
Clinical Psychologist
Ashleigh manages scheduling, client follow-ups, documentation, and general admin with care and confidentiality. As she is also a therapist she has strong understanding of the sensitivity required in a mental health setting, and always communicates with empathy and discretion.
Psychology & Assessment clinic
Ashleigh has been a huge asset to our business since starting with us. She is highly organised, efficient, and reliable. She is thoughtful and personable with clients, which makes communication friendly and welcoming. Ashleigh's business support helps us to focus on valuable clinic time. Her support is consistent, professional, and dependable, she is worth her weight in gold!
Marriage counselling organisation
Ashleigh is the ultimate VA she is adaptable and supportive of the needs of our company. We are so blessed to have found her. She always offers ways to improve our admin function to be more productive and professional. What makes her so special is her ability to see the bigger picture. She is assertive calm, honest and always fair. The function of the VA support we have had in the past was good as the service always done what we asked which was ok but Ashleigh joins you at your point of need and always helps with whatever situation you present. Although Ashleigh is in high demand from other clients it always feels we are her only client. This is a unique and highly effective service. I would have no hesitation in recommending. if you find her you are lucky and safe in her very capable hands.